BeachBeep: the SaaS that calls beach club staff with a single tap

BeachBeep was born from a simple but universal need at the beach: calling the staff without having to get up from your umbrella. No waving arms, no waiting at the bar, no app to download. Guests scan the QR code at their spot and, with a single tap, request assistance, order from the bar or ask for the bill. The request reaches the staff in real time. In this case study we explain how we designed and built the platform, from the multi-tenant architecture to Stripe subscriptions.

At beach clubs, communication between guests and staff still relies on gestures, walking back and forth and waiting. This creates two problems: guests lose time (and relaxation), while staff work without an organized view of incoming requests. The goal was to remove this friction with a tool that is instant for guests and organized for staff, without forcing anyone to install apps or create accounts.

We built BeachBeep around three distinct user experiences, each optimized for its own context and device.

Every umbrella has a unique QR code. By scanning it, guests open a lightweight web page (PWA) already tied to their spot: they see the beach club's name, the umbrella number and three instant actions — Call staff, Order at the bar, Ask for the bill — plus the digital menu. No login, no download: it takes less than a second to go from scan to call.

Calls appear on a board designed for a tablet mounted at the bar. Each request is a card showing the spot, the request type and the waiting time; an audio alert signals every new call. Staff take charge of it and then mark it as done, with real-time updates across all connected devices.

The beach club manager has a dashboard with the day's metrics (active calls, completed calls, average response time), umbrella management and QR generation, the menu, staff accounts, support and the subscription. A second administration level — the super admin — oversees the entire platform, its tenants and customer support.

BeachBeep is offered with a free Base plan and paid plans (Starter, Plus, Pro) billed on a recurring basis, differentiated by number of umbrellas and by features such as the staff module and the native app. Subscribing, renewing and managing billing all happen securely through Stripe (Checkout and Billing Portal), with the plan updated automatically via webhooks.

The result is a complete, ready-to-use platform: guests get assistance with one tap and zero friction, staff work with a clear, real-time request queue, managers have full control of their venue, and the service owner can grow the business thanks to a multi-tenant SaaS model with recurring subscriptions.